Extended Support for Your Website
As with any new start up, we are constantly finding ways to streamline our business and our services to better serve our clients in order to provide them with value, not just words or promises. It is too often we hear the horror stories from new clients of how the last agency they were working with promised this or that and never delivered, or the service they provided just didn’t bring any value or benefits for the client.
Value. That’s they key word that we’re focusing on as a business and want to make sure our clients are both valued, and get value from the services we provide to them. We have put together affordable website maintenance packages for every type of business or client that eliminates having to worry about their website so they can concentrate on what matters most, their business.
Just like any application or computer software, updates are always happening to keep things safe and secure, as well as adding new functionality as these updates roll out. Keeping up with these updates can be a daunting task, especially for larger websites that have many moving parts and the number of updates can grow in size and become more frequent. Additionally, from a technical standpoint, some updates can cause issues with the website or conflicts with other plugins or code causing the website to not function as intended.
Our packages are broken down to 3 tiers and come with reoccurring services that we take care of on a daily, weekly, and monthly basis.
Some Key Aspects We Cover
File & Database Backups
Probably one of the most important things you can do is to make sure that backups are being made of your website files and database. In the event of an update causing your website to not function, or the possibility of a DDoS attack on the server your website is hosted on, having a full backup of your website will help keep a restoration point up-to-date to the most current iteration of your website. Otherwise, this could potentially roll your website back to when it was first deployed or possibly leaving you with no website at all.
Keeping your website secure will help keep out potential hackers from accessing your website and your data. As mentioned, new vulnerabilities pop up from time to time and hackers are quick to exploit them. We install security measures that basically put a firewall around your website that blocks intruders from accessing your website and using it for malicious means like installing malware that infects those who visit your website, thus compromising your reputation as a business and losing their trust.
We keep a close eye on how your website is performing and monitor it for potential issues that may cause it to be slow or even offline. We also make sure that everything is completely optimized so that your website loads fast for your visitors and they are able to navigate your website without issue, otherwise they can become frustrated and leave your website.
Not every business owner possesses the technical know-how or has the time to edit or add content to their website, and we understand this completely which is why we offer to do these on a monthly basis. Each tiered package comes with allotted time which allows you to submit a Service Ticket through our Client Portal for us to make those edits and updates for you. Smaller businesses that are not extremely active with adding new content may opt for the Basic package which includes up to one hour of time per month, whereas a more active business may opt for the Plus or Pro package that offers more time per month.
Are You Interested or Want More Details?
We are now offering these packages to all of our clients and are available for immediate sign-up in our client portal! There are no cancellation fees and you may upgrade or downgrade between packages at any time. If you are not sure which package is right for you, feel free to contact us on our contact page or call us at 866-734-4888 and we will be happy to discuss the different options with you.